Hotel policies you should know: pets, children and check-in rules
Check-in at The Beverly Hills Hotel begins at 3:00 PM and standard check-out is 12:00 PM (noon). The primary guest must be at least 18 with photo ID and a credit card; children of all ages are welcome and the hotel permits up to two house-trained dogs under its pet rules.
In this guide
Check-in, check-out and ID requirements
Official check-in time at The Beverly Hills Hotel starts at 3:00 PM and standard check-out is 12:00 PM (noon). Early check-in or late check-out can be requested but is subject to availability.
The primary guest checking in must be at least 18 years old and is required to provide a photo ID and a credit card at arrival. Late check-out until 4:00 PM is chargeable at 50% of the best available daily rate; departures after 4:00 PM are charged an additional night's stay.
- Check-in: 3:00 PM
- Check-out: 12:00 PM (noon)
- Late check-out rules: until 4:00 PM = 50% of daily rate; after 4:00 PM = extra night (subject to availability)
- ID & card required; main guest must be 18+
| Policy | Detail |
|---|---|
| Standard check-in | 3:00 PM |
| Standard check-out | 12:00 PM (noon) |
| Primary guest age & ID | 18+ with photo ID and credit card |
Children, families and childcare
The Beverly Hills Hotel welcomes children of all ages. The property's pool is described as family-friendly and children are permitted at any time during pool hours.
The hotel offers complimentary babysitting/childcare services; guests should contact the hotel directly to arrange this service in advance of their stay.
- Children of all ages are welcome
- Pool hours (hotel guests only): 7:00 AM – 10:00 PM
- Children 18+ are charged as adults when booking
| Service | Note |
|---|---|
| Pool access for children | Allowed at any time during pool hours |
| Babysitting/childcare | Complimentary — arrange with hotel |
| Booking charges | Guests 18+ counted as adults |
Pets and service animals
The hotel accepts up to two fully house-trained dogs per room (maximum 20 kg / 45 lbs each) for a fee; service dogs are not charged. The hotel cannot accommodate cats.
Dogs must not be left unattended in rooms, must be leashed in outdoor areas, and owners are responsible for any damage. The hotel provides a welcome treat and dog bed for canine guests.
- Allowed: Up to two dogs (max 20 kg / 45 lbs each)
- Fee: a per-stay dog fee applies (service dogs exempt)
- Not permitted: Cats
- Rules: Dogs must be leashed outdoors and not left unattended; owners liable for damage
| Item | Policy |
|---|---|
| Maximum dogs | 2 per room |
| Weight limit | 20 kg / 45 lbs each |
| Cats | Not permitted |
Extra beds, room occupancy and common room names
Most rooms and suites can accommodate one extra bed; an extra bed (rollaway) is available for a nightly fee when requested. Check availability with the hotel when you book, since some room types have space or fire-code limits.
When choosing rooms, use the property's official room names in reservations. Examples include Deluxe Room, Bungalow Room, Junior Suite, Beverly Hills Bungalow Suite, Rodeo Bungalow Suite, Presidential Bungalow and Grand Deluxe Suite.
- One extra bed can be arranged in most rooms/suites (fee applies)
- Confirm space for a rollaway at booking time
- Children 18+ are charged as adults for occupancy
| Room type (examples) | Bed configurations (as listed) |
|---|---|
| Deluxe Room | 1 King Bed or 2 Twin Beds and 1 Twin Sofa Bed |
| Bungalow Room | 1 King Bed or 2 Double Beds |
| Junior Suite | 1 King Bed |
| Beverly Hills Bungalow Suite | 1 King Bed |
Dining dress code and restaurant rules
Dining venues have specific dress guidance: the Polo Lounge requests smart attire while The Cabana Cafe and the Fountain Coffee Room list smart casual. The Polo Lounge dress code does not apply to children under 12.
Reservations are recommended at the Polo Lounge; the Fountain Coffee Room counter is typically walk-in only. Bar Nineteen12 operates on a separate schedule and is located just off the lobby with a terrace overlooking the pool.
- Polo Lounge: Smart dress; children under 12 exempt from Polo dress rule
- Cabana Cafe & Fountain Coffee Room: Smart casual
- Fountain Coffee Room: walk-in counter seating
| Venue | Dress code |
|---|---|
| Polo Lounge | Smart |
| The Cabana Cafe | Smart casual |
| Fountain Coffee Room | Smart casual (walk-in counter) |
Payments, parking, shuttle and guest facilities
Accepted payment types include major credit cards; guests must present a card at check-in. On-site valet parking is offered for a daily fee; if you need airport transfer arrangements, contact the concierge (airport transfers are arranged for an additional charge).
The hotel provides complimentary high-speed Wi-Fi in guest rooms and public areas, a 24-hour fitness centre (key‑card access), complimentary bicycle rental for up to two hours daily, and a complimentary scheduled house car/shuttle within three miles on set days and times.
- Valet parking available (daily fee)
- Complimentary high-speed Wi-Fi in rooms/public areas
- 24-hour fitness centre with key-card access
- Complimentary bicycle rental (up to two hours daily)
- Complimentary area shuttle within three miles on scheduled days/times
| Service | Notes |
|---|---|
| Valet parking | On-site for a daily fee |
| Wi‑Fi | High-speed and complimentary in rooms and public areas |
| House car/shuttle | Complimentary within three miles (scheduled service) |
